1. To buy/sell Ecurrency to iwantexchange.com
a. Who are our customers?
anyone that needs ecurrency, and can purchase ecurrency from us are our value customers.
b. How to buy/sell ecurrency to us?
you can place your order through buy/sell forms or can buy/sell gold instantly with live chat service if it were available.
c. What is the charges or fee?
check the rate on the website for more detail about the fee and charges for each method
d. What method of payment do you accept to buy Ecurrency?
you can purchase Ecurrency using TT ( telegraphic transfer),western union or moneygram transfer or direct cash deposit to our bank, list of bank available:
singapore: posb, uob, ocbc, maybank, standardchatered bank, citibank...
malay: maybank, cimbank, and rph
china: bank of china, icbc, agriculture
more bank will be updated in future.
e. how long do you process an order if it has been successfully submit?
your order can be completed instantly through live chat service and
within few hours for buy/sell forms after we verify your orders and depend
on stock available.
2. Other questions:
a. what if we want to cancel the orders?
there would be 1% fee of the amount if we received the money. and no fee if we do not receive money.
b. what if you give us wrong information or fill up the form wrongly?
inform us immediately to prevent any losses. we will amend accordingly as your advice
c. who will bear the receive gold fee ?
the receiver will bear the fee
4. About us
:
a. who are we?
we are SINGAPOREGOLD provides Ecurrency exchange service between national currency to ecurrency (liberty reserver/ egold/ webmoney...)
b. how to contact us?
you can contact us through live chat if available or go to support centre, we will get back to you as soon as possible.
c. does iwantexchange.com give out customers details?
due to our policy we never give out customers privacy unless they are scammers or fraudster
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